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Its location on this Compaany may change next time Klausner visit. When we got it home we found the armrest was just fabric stretched on the frame.

They forgot the wood underneath. The company did Cimpany and add a piece of plywood. While it was upside down I was shocked at the poor, piecemeal construction. Kerr And Company forward 2 years the fabric in the middle is fraying apart. With no pets Kpaussner no children in the home and no one sits in the middle section it was Klaussnerr stretched too tight when sewn and the fabric is pulling apart. Also Klassner end I sit is now inches lower than the rest of the couch.

At lbs I could lose weight but should not crush a couch. Talking to Klaussner service has been an aggravating and useless runaround. Voice Messages and emails not answered at all or weeks later.

Appointment to repair set up but no show and weeks later, after calling different salesmen to relay message to service center Emily I wanted a response, since emails and voice mails were ignored, I got an Compaany, "Sorry for the mix up a technician will call you directly.

My last couch we had for 25 years. It was still okay. We just wanted an update. Worst decision. We Klaussner furniture some years ago.

So we purchased them along with a mattress at our local dealer. After waiting weeks they were delivered. Called the dealer who tells me Compajy no longer carries them because of all the issues. Fortunately they went to bat for us and we got new pieces but we're still not happy with the workmanship. We paid good money for the units. I guess you don't get what you paid for! Never again. Get expert buying tips about Furniture Stores delivered to your inbox.

I can sympathise with buyers who have had problems but from my own experience it was a great buy. The cushions were coming apart at the seams soon after receiving it. The store replaced two cushions but those are coming apart at the seams also. Really regret this purchase, paid too much for this quality. Really expected Eaton Young to carry a better quality of furniture. I bought this Klaussner sofa from Grand's Home Furnishings.

At the day of purchase, I received much knowledge about your brand and this is the first sofa I've personally paid for and purchased. My son and I both loved the super soft texture and in the showroom and at home where we both felt enveloped in an oversized pillow yet I was surprised with the body support.

I'd say within 2 years I started CCompany I was pulling the stuffing up on the left and right end cushions weekly and started having to pull out the cushion seats to then pull up the attached back cushion to replace and secure the seat cushions velcro bottom. Now, with this said, we use the couch in the morning before he goes to school and I sit on the left randomly aka it's very gently used! I am unapologetically so relieved to get this out of my home and purchase a new one.

We just returned from our Florida home on a vacation and coming back to sit on this is just wrong. The support literally disappeared after 2 years. In Cokpany, all of that work had turned into a job just for aesthetics. I feel really sad how this is my first purchase, was promised the support would sustain and as little as it's been used, which yes a couch should be sat on, how I'm now having to invest money into a new one. There's an odd tear, I found underneath the left armrest cushion and can't imagine how that happened!

This us the worst couch ever and I am so disappointed typing this review while my upper Queenwest Trading Company is leaning towards the left and my lower body is sinking into the right while my lower left body part is overcompensating to try and keep me centered. We ordered what we thought was a quality product from Furnitureland South last summer.

On September 1, one of the recliners broke Comlany we also noticed several of the plastic hinge guards were missing. Two weeks later, the recliner on the other end of the sofa broke - same problem. We did not receive replacement parts until October 23 then had to wait over another week for the repair technician to come. On April 6, one of the recliners broke again.

It is June 11 and we are still waiting on replacement parts and will again have to wait for a repair tech to schedule a visit. At this point, the sofa has been inoperable for nearly half of the time we have owned it. I truly wish there were Lemon laws for products like this. Still trying to find out what recourse we will have for future issues that based on our experience will likely arise but are not getting answers from FSL.

Beyond frustrating!! Delivered 6 weeks later. Ten days in the electronics stopped working on my recliner. The Compaby who works for the store told me that the parts would be in in 2 weeks. I did call the store and they said Ford Kuga Company Car Tax are working on Klaussner Company.

Will see what happens. Hub MUST read reviews. Maybe should have stayed with La-Z-Boy. To be continued When the sofa arrived it was very disappointing. The material was very thin and I could see every interior seam but I kept it which is my mistake.

I have had this sofa going on 6 years and never used it as a sleeper but the other day a rod fell down from underneath and then the next day the left side totally collapsed. My other sofa is 12 years old and is another brand Laine and still looks like the day I bought it.

Wish I had read the reviews before purchasing the collapsible piece of junk. Oh well I guess it is my lost and an expensive one at that. Never again will I purchase this brand Klaussner. I was trying to find a comfortable chair for reading. I thought it was a bit pricey but took the leap.

After delivery I discovered strings hanging down under the chair which turned out to be from the fabric which is just raw edges, not a finished edge, I wasn't happy and called Klaussner directly. They didn't even want to talk to me, pushed me off to the stores rep.

Very rude, terrible customer service. Needless to say I told them what they Klaussner Company do with that fee. I'll have my husband try to fix. Overall, very Klausener quality for an expensive chair. A friend just bought 2 of the same recliners. We recently visited them and we looked and they too have strings hanging from raw fabric edges. So much for buying Made in the USA, no pride in their work. I'd never buy a Klaussner product again.

I purchased a reclining sectional about 2 months ago. The couch arms started to dip in on day 1! The furniture store we purchased it from Came to our house and fixed them but Told us that it was very flimsy thin wood pieces that had collapsed. The couch arms were collapsed even where we didn't sit or put our arms on the "armrest". The middle piece of this sectional is uneven. We have to separate them so when you pull the reclining mechanism it won't rub and wear out the side of the couch.

As of today my couch is making a popping noise when I sit down or get up. Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.

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