This is a multi-location business. Find a location. Years in Business: Overview of BBB Ratings. Average of 60 Customer Reviews. Want a quote from this business? Need to find a different location? Need to file a complaint? BBB is here to help. What do you think? Share Yoonla Company review. Heidi W. BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising Keystnoe own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and Kesytone not guarantee the accuracy of any information in Business Profiles.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. As a matter of policy, BBB does not endorse any product, service or Keystone Rv Company Logo. BBB reports on known marketplace practices. Leave a Keysfone. Business Details. This business is in an industry that may require professional licensing, bonding or registration.

BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Fax Numbers Primary Fax. Customer Complaints Customer Complaints. File a Complaint. Status: Resolved. I Kesytone a Keystone Premier that has a leak and is under warranty.

They are now basically giving me the Keystond around and not repairing the travel trailer. Customer Response. Customer Reviews 60 Customer Reviews. Water heater was installed incorrectly which caused our floor to rot and several thousands of dollars in damage. They stated it was out of warranty and Camping World had to send information to Keystone.

I called Camping World and they sent over all required documentation along with pictures of the damage. Keystone declined, RRv stating out of warranty. I then spoke to a manager and explained our Keyshone and got nowhere. After getting nowhere with the manger, we then sent a certified letter to the CEO of Keystone. We included documentation from Camping World which included, the paperwork received from Camping World indicating that this was a Manufacturer Defect, pictures of the damage incurred, the cost of our damage and declination letter from our insurance company.

After about 1 week, we received an email from the same manager we spoke to before, in response to our certified letter sent to the CEO of Keystone. We're appalled that Certified Mail, addressed to the CEO of a corporation, was routed to a case manager for review!!!

We followed the necessary protocol Compant regards to escalation and was simply requesting that someone review Ditech Mortgage Company case and assist us, as we did nothing wrong to have this incident happen. We completely understand that we are passed the warranty Logi date, however, this is an issue that went unnoticed, long before we purchased this camper and we had no way of noticing this issue.

There Logp no indication that there was water under the trailer due to the covering and we didn't scrutinize the camper to ensure that all screws were connected properly. Keystone R V Company Response. Keystone has been in review of your complaint. We would like to review all details surrounding your unit. Our number is Please have the last 8 digits of your VIN Keyztone when you call, or if you'd rather, you may e-mail us at ownerrelations keystonerv. Thank you. Business Categories Wholesale Campers.

Camping Trailer.

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