Years in Business: Overview of BBB Ratings. Average of 1 Customer Review. View Complaints Summary. Need to file a complaint? BBB is here to help. Desired Outcome. What do you think? Share your review. James B. BBB Business Profiles may not be reproduced for sales or promotional purposes. Kenergy Electric Company Business Profiles are provided solely to assist you in exercising your own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. As a matter of policy, BBB does not endorse Rugged Trading Company Spokane product, service or business. BBB reports on known marketplace practices. Kenergy Corp. Electric Companies. Henderson, KY Leave a Review. Customer Complaints 2 complaints Kenergy Electric Company in last 3 years 1 complaints closed in last 12 months.

File a Complaint. Are you the business owner of Kenergy Corp.? Claim your listing. Business Details. Fax Numbers Primary Fax. Customer Complaints 2 Customer Complaints. Status: Answered. I was unfairly billed for a service from 22 years ago that I had zero to do with. That would open the door for anyone to come after me. After speaking with member, we found the spouse had a bill from several years ago that had not been paid. We explained to member that if someone is receiving benefit of electricity all outstanding bills need to be paid.

A letter was sent informing them the outstanding balance was being transferred to their active account. Member called back and said she is not his spouse, they are not married.

He said he does not understand why he is responsible for her old bill when she was married to someone else. Asked him if she could pay the bill, he said no, she does not work and does not have any money. Customer Response. I should not be liable for anyone else bills especially from 22 years ago. I did not know her or her husband at the time.

He has a full time job and the electric company should co tact him who was benefiting from the service at the time. For 30 years I have paid this company perfect and should not be bullied into paying someone else bills. According to information received he is married to someone that has a unpaid bill with our company. When we find this situation, we notify them of the unpaid balance and if not paid transfer the unpaid balance to the active account.

Large companies feel like they can bully customers because we don't have millions to fight back. Instead you come after a man who for 30 years has paid you perfect. I feel bullied, violated, and appalled at your lack of responsibility. Taking from those who have to pay for those who will not pay is socialism. I pay my billsalways have and Lord willing always can.

Customer Reviews 1 Customer Reviews. Now since the smart meter was installed, we all but live in darkness. I have gas heat, gas waster heater, gas stove and all led lighting, and still have outrageous electric bills in comparison to the KW usage from times past. They completly ignored the fact that I only use my electric to run my Ellijay Telephone Company Email lighting and tv for the kids. It is dispicable that Kenergy can and does ask for continuous rate increases and the PSC just gives them anything they want.

We should have the right to 1. Be able to choose where we get our electricity from. People in this area are being pitted against either paying their electric bill or feeding their families. That is not right in any situation! We need someone to help us with this greedy cooperate giant that is choosing to ignore our pleas. Kenergy does not discuss or disclose information concerning a member's bill or usage information.

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